Payment and Refund Guidelines

Financial Transactions

Methods of Payment

• Diverse Options: We accept a wide range of payment methods, including VISA, Mastercard, and MIR.
• Security Assurance: Our platform guarantees the utmost security for all transactions, using advanced encryption and fraud detection systems.

Currency Handling

• Global Transactions: Our platform is equipped to handle transactions in various currencies, adapting to your geographical location for convenience.

Refund Framework

Eligibility for Refunds

• Refunds are applicable for products that are not as described, defective, or in case of order errors.

Process for Requesting Refunds

• To initiate a refund, please contact our customer service team with your order details and the specific issue. The request should be made within a specified period post-purchase.

Timeline for Refund

• Approved refunds are processed promptly, with the timeframe for the funds to reflect in your account depending on your payment provider.

Order Cancellation

Conditions for Cancellation

• Orders can be cancelled under certain circumstances, such as before the order has been dispatched.

Steps to Cancel

• For cancellation, kindly contact our customer service with your order number and cancellation reason.

Assistance and Queries

Should you have any questions or need assistance with our financial and refund protocols, please reach out to us using the contact information available on our website.